frequently asked
questions

Of course. You can contact us by phone, email, or fill out the form on the website to inquire about our quartz installation service. Once you provide us with some details, we’ll provide you with a quote. If you’d like, we can arrange a site visit.

Our primary service area is within Wembley and the surrounding area, but we can discuss international installations on an individual basis.

Normally quartz installation is between 1-3 days depending on the size of the project, after the templating and preparation of materials which may take an additional 5-10 business days.

Absolutely! We will provide regular updates via email or phone; and you're welcome to reach out to our team at any time for an update.

We offer a standard warranty on workmanship to quartz installations (i.e. defects in the installation). The warranties on the material depend on the supplier.

Call or email our customer service representative in Wembley about the issue with as much detail information, so they can explain the claim process, including any site inspection.

Use soap and water to clean them and avoid abrasive cleaners. For hot items, use coasters or trivets to prevent damage. Typically engineered quartz does not need to be sealed.

Yes, quartz is very durable and has a high resistance to scratches, stains, and some temperature. This is particularly helpful in kitchens, bathrooms, and other areas that will see a lot of use after proper installation.

The process includes measuring and templating your site, material preparation, and installation including precise detail and edge sealing (if needed) and fab cleaning at your service location in the Wembley area.

You will want to prepare by clearing the area, making sure the cabinets have been installed and are level, and giving access to the templating staff where needed on the site.